Effective September 7, 2026
Joy Junk Removal LLC ("Joy Junk Removal," "we," "us," or "our") respects your privacy. This policy explains what information we collect through joyjunkremoval.com and when you call or text us, how we use it, and the choices you have.
When you request a quote through our website, call us, or text us, we may collect:
• Your name
• Phone number
• Email address
• Property address or job location
• Details about the job you're requesting (photos, item descriptions, etc.)
We also use privacy-friendly website analytics (Cloudflare Web Analytics) to understand general traffic to our site. This does not use tracking cookies and does not collect personal information about individual visitors.
We use the information you provide to:
• Respond to your quote request and schedule your job
• Call or text you about your appointment, on-the-way updates, or your quote
• Send you a receipt or follow up after service
• Improve our service and respond to questions or feedback
We do not use your information for automated decision-making, and we do not sell it.
If you provide your phone number — through our website form, by calling us, or by texting us — you agree that Joy Junk Removal may contact you by phone call or SMS/text message at that number regarding your quote or scheduled service, including appointment confirmations, on-the-way notifications, and follow-ups.
• Message frequency varies based on your interactions with us.
• Message and data rates may apply.
• Text STOP at any time to opt out of text messages, or HELP
for help.
• Consent to receive texts is not a condition of purchasing any service.
• Your mobile number and consent to receive texts is never sold or shared with third parties
for their own marketing purposes.
We do not sell your personal information. We share it only with the service providers that help us run our business, such as:
• Email delivery (Resend) — to route your quote request to our inbox
• Scheduling/dispatch software (e.g. Jobber) — to book and manage your job
• Hosting and security (GitHub Pages, Cloudflare) — to run our website
These providers only receive the information needed to perform their service for us, and are not permitted to use it for their own marketing.
We may also disclose information if required by law, or to protect the safety, rights, or property of Joy Junk Removal, our customers, or the public.
We keep customer and lead information for as long as reasonably needed to provide our services, maintain business records, and comply with legal obligations, then delete or anonymize it.
You can ask us to update, correct, or delete the information we have about you, or opt out of future calls, texts, or emails, at any time by contacting us using the information below.
Our website and services are intended for adults arranging junk removal service. We do not knowingly collect information from children.
We take reasonable steps to protect the information you share with us. No method of transmission or storage is 100% secure, but we work to safeguard your information appropriately.
We may update this policy from time to time. The "Effective" date above reflects the most recent version. Continued use of our site or services after a change means you accept the updated policy.
Questions about this policy or your information? Reach us at:
📞 (805) 424-5727
✉️ hello@joyjunkremoval.com
📍 Joy Junk Removal LLC, San Luis Obispo County, CA
Get a fast, free quote today.